Controller & Console Repair Service — Diagnostic Deposit

Get It Fixed. We'll Handle the Rest.

This $1.00 deposit per device reserves your spot in our repair queue and is fully credited toward your final invoice. No surprises, no work begins until you've approved the total cost.

Pricing:

• Controllers — $25.00 base labor per controller (all brands and generations)
• Consoles — $50.00 base labor per console (all brands and generations)
• If replacement parts are needed, parts will be charged at retail price and confirmed with you before any work begins
• Return shipping (if applicable) will be quoted at actual cost and added to your final invoice
• Your $1.00 deposit per device is deducted from your final invoice total

Supported Devices: PlayStation (PS1–PS5), Xbox (all generations), Nintendo Switch, Nintendo (NES, SNES, N64, Game Boy, GBC, GBA), Sega Genesis, and more. Not sure if we can help? Email us first at support@etowntecgaming.com.

How It Works:

1. Order this deposit — set quantity to match the number of devices being submitted (e.g., quantity 2 = 2 devices at $1.00 each).
2. Drop off locally in Cumming, GA or ship your device(s) to us — pack securely and ship at your expense. You'll receive our mailing address in your order confirmation email.
3. Include your order info — place a printed or handwritten slip inside the package with your order number, name, and number of devices.
4. We diagnose your device(s) — if parts are needed, we'll contact you with the exact cost before proceeding. No work begins without your approval.
5. You receive a final invoice — covering remaining labor balance + parts (if any) + return shipping (if applicable), minus your $1.00 deposit per device.
6. Once the invoice is paid, we complete the repair and return your device(s).

Turnaround Time: 3–5 business days after receipt. May be longer if parts need to be ordered.

Important Notes:

• Devices are shipped to us at the customer's expense and risk. We recommend insured shipping for valuable hardware.
• Some damage may be beyond repair — if that's the case, we'll let you know before any charges beyond the deposit are applied.
• Always include your order number inside the package — shipments without order info may be delayed.
• International customers (including Canada): Any customs duties or fees assessed on the return shipment are the responsibility of the buyer.

Questions? Email us at support@etowntecgaming.com